Warranty and Refurbishing Information

Laptops for Sale by ACE Recycling,

– Are tested working units that function as a laptop should.
– Have a fresh, activated Windows installation ready for you to customize.
– Come with a charger with the voltage and amperage recommended by the laptop manufacturer.
– Have an upcycled, tested, working hard drive and at least 8GB of RAM. The specifications for a particular laptop will be within the product description.
– Backed by a 30-day money-back guarantee.
– Go through a 7-point inspection.

This inspection includes:

Screen – All laptops have a working screen with no dead pixels or dark spots. Touch screen laptops have a functioning touch screen.
Keyboard/Trackpad – All laptops have a functioning keyboard and trackpad.
Ports/CD-ROM – All laptops have functioning ports and CD-ROM (if applicable).
Wireless – All laptops have a functioning wireless card. All have been connected to the ACE Recycling wireless network to install Windows 10.
Webcam/Speakers – All laptops have a functioning webcam and speakers.
Battery Health – All laptops have a functioning battery. Please remember that the battery life mainly depends on the computer’s brand, model, and general use.
Cosmetics – All laptops are graded from A to C based solely on cosmetics (how they look). There is more detailed information on this below.

GRADE A – Grade A laptops show evidence of average previous use. Any wear of a grade A computer is associated with standard/regular use associated with a used laptop. This includes minor scuffing and ‘normal’ keyboard/trackpad use, which may consist of ‘shine’ on frequently used keys (i.e., home row, space bar, trackpad). A grade-A laptop will NOT feature deep scratches, chips, or dents.

GRADE B – Grade B laptops are heavier than regular use. A grade B laptop may feature more excessive unit housing and/or external surface wear than Grade A units, including scratches on the lid and heavier wear on the keyboard/trackpad. Grade B units may have minor dents or paint chips on the lid or body.

GRADE C – Grade C laptops show evidence of heavy use. A grade C laptop may feature excessive scratches, dents, or chips on the lid/body. A grade C laptop may have minor scratches on the screen that do not impede the ability to use the screen as it is intended to be used. Grade C laptops show heavy keyboard/trackpad use and may have missing lettering on the keyboard.

More Information About Buying From ACE Recycling

Customer Service

We understand it is crucial to know the company you are buying from. We know you need to trust us with a purchase like a laptop. For that reason, we aim to be as transparent as possible. A 30-day money-back guarantee backs all laptops for sale by ACE Recycling. We pride ourselves on our customer service and want the opportunity to provide that to our customers. We are always available for questions or concerns; you will always get a real person on the other end of the phone, email, or chat. We do not employ any robots.  We strongly encourage asking questions. To do so, email us at info@aceewaste.com or call us at 623.907.5430. Our priority is to ensure you have a working laptop with which you are happy and productive!