Shipping Policy

Thank you for shopping with ACE Recycling! The following are the terms and conditions that make up our Shipping Policy.

Placing an Order

Order Acceptance and Billing

You represent and warrant that you have the right to use any credit card or other means of payment that you provide to us. By providing payment card information to us, you authorize us to store and use the card as a payment method for purchases made through your ACE Recycling account, including on ACE Recycling affiliated sites and properties which you access via your ACE Recycling account credentials. ACE Recycling participates in account update services offered by some banks. If your bank participates in account updater services, these services will automatically update your card number or expiration date in our system when it changes. If you do not want to have your cards automatically updated, you can opt-out of these services by contacting your issuing bank. All billing information you provide to us must be truthful and accurate. Providing any untruthful or inaccurate information is a breach of these Terms of Use and may result in the cancellation of your order. Prior to accepting an order, we may also request additional information from you. Verification of information may be required prior to the acknowledgment or completion of any purchase. We reserve the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment accounts) has been charged, we will issue a credit to your credit card (or other applicable payment accounts) in the amount of the charge. We will attempt to contact you if all or any portion of your order is canceled or if additional information is required to accept your order. ACE Recycling may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held. We do this to ensure that the card details are still valid and that you have sufficient funds to complete the transaction.

By confirming your purchase at the end of the checkout process, you agree to accept and pay for the Products, as well as all shipping and handling charges and applicable taxes.

ACE Recycling reserves the right, including without prior notice, to limit the number of items purchased per person, per household, or per order for any reason. We will attempt to notify you should such limits be applied. ACE Recycling also reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of these Terms of Use, “reselling” will be defined as purchasing or intending to purchase any Product(s) from ACE Recycling for the purpose of engaging in a commercial sale of the same Product(s) to a third party.

In addition to any other remedies available to it, ACE Recycling may in its sole discretion restrict or terminate your account, or cancel or refuse orders for violations of, or abuse of the ACE Recycling returns policy.

Promotional Codes

Promotional codes are limited in nature and may expire or be discontinued with or without notice. Promotional codes are void where prohibited by law. Promotional codes may not be copied, sold, or otherwise transferred. They are not redeemable for cash and are subject to cancellation or change at any time for any reason without notice. We reserve the right in our discretion to impose conditions on the offering of any promotional code.

Shipping and Delivery

Shipping Costs

Shipping cost is calculated on a “per order”, “per item” or “per pound” basis and is based on the shipping option you select. All shipping charges for your order will be calculated and displayed at checkout.  ACE Recycling is not responsible for any customs and taxes applied to your order. All tariffs, duties, taxes, and fees imposed during or after shipping are the sole responsibility of the buyer.

Delivery Times

Estimated delivery times are determined based on the method of shipping chosen when Products are purchased and the destination of the Products. You can see each product’s estimated arrival date during the checkout process.  Items are not shipped on weekends.

Delivery delays may occasionally occur, but tracking numbers and updates will be provided with every order. Feel free to contact us with any questions if your confirmation email doesn’t contain the information you need.

Shipping Restrictions

ACE Recycling unable to deliver to P.O. Box addresses.

Missing, Lost, or Damaged Items

All transactions are made pursuant to a shipping contract, and, as a result, risk of loss and title for Products pass to you upon delivery of the Products to the carrier.  ACE Recycling is not responsible for lost, stolen, or damaged items during the course of shipment.

If your order arrives damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged products before filing a claim.

International Shipping

We currently do not ship outside the U.S. Please contact our customer support team if you need more information or have questions.

Returns and Refunds

Please see our Return & Refund Policy Page for detailed information about methods and procedures for returning an order.